Privacy Policy
Please read this privacy policy carefully before accessing or using the website/mobile application of GooLeads. By accessing or using the website/mobile application, you agree to be bound by the terms described herein. If you do not agree to all of these terms, please do not use the website/mobile application. Using the website/mobile application will be considered as a deemed acceptance of this policy.
1. Content & Purpose
This privacy policy ("Privacy Policy") applies to your use of the domain name www.gooleads.in, an internet-based portal, and our mobile application or any other digital platform of the Company (collectively referred to as "Platform"), owned and operated by Dashkarma Services Pvt. Ltd., a company duly incorporated under the provisions of the Indian Companies Act, 2013 (hereinafter, referred to as "GooLeads" or "We" or "Our" or "Us" or "Company").
The Platform is a digital platform that inter-alia engaged in the business of providing digital solutions through web-based digital platform(s) which primarily provides a platform that enables merchants to unify their e-commerce and business growth activities including by providing a range of tools for merchants to build and customize online stores, generate leads, promote ads, and manage business growth (hereinafter referred to as "Services"). The Services would be made available to such persons who visit/use the Platform after obtaining due registration/accepting necessary terms and conditions, in accordance with the procedure as determined by Us, from time to time (referred to as "You" or "Your" or "User").
We are committed to protecting the privacy and security of Your information. This Privacy Policy describes how we collect, use, share, disclose and protect personal information about the Users of the Services, including the merchants, platform visitors and end users (as defined below), and the visitors of Platform (jointly and severally referred to as “you” or “users” in this Privacy Policy). Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use.
By accessing or using the Services or otherwise giving us your information, you confirm that you have the capacity to enter into a legally binding contract under Indian law, in particular, the Indian Contract Act, 1872, and have read, understood and agreed to the practices and policies outlined in this Privacy Policy and agree to be bound by this Privacy Policy.
2. Information We Collect
When you use our Services, we collect and store your personal and transactional information which is provided by you from time to time. This information may include:
Personal Information: Name, email address, phone number, address, gender, and other demographic details.
Business Information: Store/brand name, business address, GST number, PAN number, bank account details for transactions.
Technical Information: IP address, browser type, operating system, device type, unique device identifiers.
Usage Information: Pages viewed, time spent, features used, links clicked.
Location Information: If you enable location services, we may collect and process your location.
We may also collect information through cookies and other tracking technologies. You may choose to disable cookies via your browser settings; however, some features may not function properly as a result.
3. How We Use Your Information
We use the information we collect to:
Provide, personalize, and improve our Services
Communicate with you regarding your account or transactions
Send you marketing and promotional communications (with your consent)
Understand how you use our Platform and Services
Maintain security, prevent fraud, and enforce our legal terms
Comply with legal obligations and regulatory requirements
4. Sharing and Disclosure of Information
We do not sell your personal data to third parties. We may share your personal information with:
Our affiliates and group companies for operational purposes
Service providers who help us provide the Platform (e.g. cloud hosting, payment gateways)
Government authorities or law enforcement when required by applicable law
Any other person with your consent
We ensure that all third-party service providers maintain the confidentiality of your information and use it only as necessary to provide services on our behalf.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
Using secure servers
Limiting access to personal information to authorized personnel only
Regular monitoring and updates of our systems
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Correct inaccuracies in your personal data
Request deletion of your data (subject to legal obligations)
Withdraw consent at any time (where processing is based on consent)
To exercise these rights, you can contact us at contact@gooleads.in.
7. Retention of Information
We retain your information as long as necessary to provide you with the Services, and for legitimate and essential business purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
8. Third Party Sites
Our Platform may contain links to other websites. We are not responsible for the privacy practices of such websites which we do not own or control. We encourage you to read their privacy policies before providing any information to them.
9. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such data promptly.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you through email or through a prominent notice on our Platform. Your continued use of the Platform after such changes constitutes your acceptance of the revised policy.
11. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this policy shall be subject to the jurisdiction of courts at Kolkata, West Bengal.
12. Complaints and Grievance Redressal
Any complaints, abuse or concerns with regards to content and/or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email.
Grievance Officer
Aniruddha Debnath
Dashkarma Services Pvt. Ltd. (GooLeads)
Corporate Office: Technopolis Building, 10th & 11th Floor, BP Block, Sector - V, Bidhannagar, Kolkata, 700091, India
Email: contact@gooleads.in
Phone: 03369029874